Data Protection & Privacy
Your personal data matters to us. This policy explains exactly what we collect, how we use it, and the rights you hold as a 100pluss88 player.
Six foundational principles that guide how 100pluss88 handles your personal information.
All data transmitted between your device and the 100pluss88 platform is protected by industry-standard TLS/SSL encryption. Your account credentials, payment details, and personal information travel over a fully secured connection at all times.
We collect only the information that is genuinely necessary to operate your account, verify your identity, process payments, and provide compliant gaming services. We do not collect data speculatively or sell personal information to third-party marketers.
Registered players on 100pluss88 hold full rights to access, correct, and request deletion of their personal data. You can manage communication preferences and data consent settings directly within your account panel at any time.
We do not hold your data indefinitely. Personal records are retained only for as long as required by our licensing obligations and applicable regulatory frameworks. Financial transaction records are typically held for a minimum of five years as required by anti-money-laundering regulations.
Your personal information is shared with third parties only where strictly necessary — for payment processing, identity verification, fraud prevention, or regulatory compliance. All third-party processors are bound by contractual data protection obligations before any data is shared.
Promotional emails, SMS notifications, and WhatsApp messages from 100pluss88 are sent only to players who have opted in to receive them. You can withdraw marketing consent at any time without affecting your ability to use the Platform's core gaming features.
This Privacy Policy ("Policy") describes how 100pluss88 ("we", "us", "our", "the Platform") collects, uses, stores, discloses, and otherwise processes personal data relating to individuals ("Players", "Users", "you") who access or register on the 100pluss88 website at https://100pluss88.cam.
100pluss88 is committed to protecting your privacy and handling your personal data with transparency, care, and in accordance with the data protection principles applicable to our international gaming licence. This Policy applies to all personal data we collect via the Platform, including data provided during account registration, identity verification, payment transactions, customer support interactions, and ordinary gameplay.
By registering an account or using any feature of the 100pluss88 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not consent to the terms of this Policy, you should discontinue use of the Platform.
Note for Malaysian Players: While 100pluss88 operates under an international gaming licence and is not governed by the Malaysian Personal Data Protection Act 2010 (PDPA) as a domestic entity, we voluntarily align our data handling practices with the PDPA's core principles — including Notice, Consent, Disclosure, Security, Integrity, Access, and Correction — as a baseline standard of care for our Malaysian player base.
For the purposes of this Policy, the following terms carry the meanings defined below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that can directly or indirectly identify a living individual, including name, identification number, contact details, payment information, and online identifiers. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction. |
| "Data Controller" | 100pluss88, which determines the purposes and means of processing personal data collected through the Platform. |
| "Data Processor" | A third party that processes personal data on behalf of 100pluss88, subject to binding contractual data protection obligations. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data for a stated purpose. |
| "KYC" | Know Your Customer — the identity and document verification process required for account activation and withdrawal processing. |
| "Cookies" | Small text files stored on your device by the Platform to enable functionality, session management, and analytics. |
100pluss88 collects personal data across several categories, depending on how you interact with the Platform. The categories below represent the complete scope of personal data we may hold about a registered player:
Personal data is collected through the following means:
100pluss88 processes your personal data for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Registration data, device data, session tokens |
| Identity & age verification (KYC) | KYC documents, facial biometric data where applicable |
| Payment processing | Financial data, payment method identifiers |
| Fraud prevention & AML compliance | Transaction data, IP/device data, identity data |
| Game delivery & integrity | Gaming activity data, session data |
| Customer support | Communications data, account & transaction data |
| Responsible gambling monitoring | Gaming activity data, deposit data, behavioural patterns |
| Promotional communications (where consented) | Contact details, gaming preferences |
| Platform analytics & improvement | Aggregated/anonymised device & session data |
| Regulatory reporting & audit | Transaction data, identity data, gaming records |
We rely on the following legal bases for processing your personal data, depending on the purpose:
100pluss88 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the following defined circumstances:
We engage the following categories of data processors under binding data processing agreements:
We may be required to disclose personal data to regulatory authorities, law enforcement agencies, or courts where:
We will never share your personal data with unaffiliated third-party marketers, data brokers, or social media platforms for advertising purposes without your explicit prior consent.
As an international online gaming platform, 100pluss88 operates infrastructure across multiple jurisdictions. Personal data collected from Malaysian players may be transferred to and processed in countries outside Malaysia, including countries where our licensing authority is located and where our cloud infrastructure providers operate.
Where such transfers occur, 100pluss88 ensures that appropriate contractual safeguards are in place — including standard contractual clauses or equivalent data transfer mechanisms — to protect your personal data to a standard equivalent to the protections described in this Policy.
We retain your personal data only for as long as is necessary to fulfil the purposes described in this Policy or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration & KYC records | Duration of account plus 5 years following account closure |
| Financial transaction records | Minimum 5 years from transaction date (AML compliance) |
| Gaming activity logs | 3 years from date of activity |
| Customer support communications | 2 years from last interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
| Technical logs (IP, device) | 90 days unless required for active investigation |
| Self-exclusion records | Indefinitely (to prevent re-registration during exclusion) |
Upon the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with our internal data lifecycle management procedures.
100pluss88 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following categories of cookies:
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use the Platform's core features. We do not use advertising or retargeting cookies on the 100pluss88 platform.
With your prior consent, 100pluss88 may contact you via email, SMS, or WhatsApp to inform you of promotions, bonus offers, new game launches, and platform updates relevant to your account and preferences.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent does not affect your ability to receive transactional communications (such as deposit confirmations, withdrawal notifications, and security alerts), which are sent as part of your account service and cannot be opted out of while your account remains active.
Subject to applicable law and our licensing obligations, you hold the following rights in respect of your personal data held by 100pluss88. Requests to exercise these rights should be submitted to our support team in writing:
Request a copy of all personal data we hold about you, together with information about how and why it is processed.
Request correction of any inaccurate or incomplete personal data held in your account record.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Request that we suspend active processing of your personal data in specific circumstances while a dispute or correction request is resolved.
Request a structured, machine-readable export of your personal data that you provided directly to 100pluss88, where technically feasible.
Object to processing of your data based on legitimate interests, including profiling for responsible gambling monitoring purposes.
We will respond to verified data rights requests within 30 days of receipt. We reserve the right to request proof of identity before processing any data rights request, and to decline requests that conflict with our mandatory legal retention obligations or that could prejudice an active investigation.
100pluss88 implements a layered approach to information security designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
While we apply rigorous security standards, no online system can guarantee absolute security. In the event of a data breach that poses a material risk to your rights, 100pluss88 will notify affected players and relevant regulatory authorities within the timeframes required by applicable law.
The 100pluss88 platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is conducted as part of the mandatory KYC process applied to all new account registrations.
If 100pluss88 becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the relevant account, void all gaming activity conducted therein, and securely delete the associated personal data to the extent permitted by our anti-money-laundering obligations.
If you have reason to believe that a minor has registered on our Platform, please contact our support team immediately at [email protected] so that we may investigate and act promptly.
100pluss88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or the scope of our services. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly.
We will notify registered players of significant changes to this Policy via email or through a prominent notice on the Platform prior to the changes taking effect. Continued use of the Platform following the publication of any revised Policy constitutes your acceptance of the updated terms.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how 100pluss88 is handling your personal data, please contact us through the following channels:
Our support team operates in English, Bahasa Melayu, and Chinese. Data protection enquiries submitted by email will receive a substantive response within 5 business days. Formal data rights requests will be processed within 30 days of receipt of a verified request.
If you are not satisfied with our response to a data protection concern, you have the right to escalate your complaint to the data protection authority of the jurisdiction applicable to your use of the Platform.
Have questions about how we handle your data? Our multilingual support team is available around the clock to assist you in English, Bahasa Melayu, or Chinese.
For players aged 21 and above only. Please gamble responsibly.